Terms & Conditions

 

Welcome to our website.


If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern DAV-GO’s Ltd relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term ‘DAV-GO Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 104 Trelawney Parc, St. Columb Major, TR9 6SN, United Kingdom. Our company registration number is 10017109. The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:

 

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: [insert list of information].
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

1. Registration, password and security

 

  • You must ensure that the details provided by you on registration or at any time are correct and complete.
  • You must inform us of any changes to the information that you provided when registering by updating your personal details.If information is not updated and delivery occurs to the incorrect address, then a redirection fee will be charged.
  • When you register to use the Site you will be asked to create a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us by contacting us immediately by email: info@skinny-noodles.co.uk
  • By creating an account with www.skinny-noodles.co.uk you consent to receiving electronic communications from our company. These communications will include: account status updates, order status updates, promotional and marketing materials, and other information relating to the service. Your personal details will not be made available to any third party


2. Orders

 

  • The price of any products will be as quoted on our site. These prices include VAT (where applicable) but exclude delivery costs, which will be added to the total amount due. Pricing, special offers and promotional products are subject to availability, and we reserves the right to cancel or amend these without notice.
  • Every effort is made to ensure that products shown on our website are available and in stock. However, in the event of large internet orders, or increased demand in our physical stores, sometimes availability maybe out of our control.
  • Our promise to you is that if for any reason we cannot supply your order within 7 days, we will notify you within 48 hours and let you know the timeframe for delivery.

 

3. Payments

 

  • For on-line orders we are only able to accept payment by PayPal


4. Deliveries

 

  • General delivery times should be 2-5 business days. We also note that orders received after 12 pm may not make the courier till the following day.
  • In the UK we ship out parcels using Royal Mail and Collect+ service
  • We are gladly accept orders from all around the world. Shipping rates and fees may vary depending on the delivery address so before placing an order please contact us by email: info@skinny-noodles.co.uk for shipping cost.
  • Customers outside the United Kingdom will also be liable for any import duty, quotas, permits, product restrictions and other local requirements.


5. Returns & refunds

 

  • The returns policy is for goods purchased on the website, by mail, over the telephone or by post. We hope that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund for goods returned to us within 14 days. The product must be returned in their original packaging, complete with all contents and packed well to prevent damage. You must enclose your invoice and your contact telephone number with the returned product.
  • We will consider the condition of the goods being returned when making a refund.
  • The costs of postage and handling for returning the goods are not included and are the responsibility of the customer.
  • We will not be responsible for items that are lost, misdirected or damaged. You are strongly advised to send your returned product by registered post.
  • If your product has arrived damaged, please contact us with-in 48 hours of delivery, and we will work out the best solution for you. This will either be a replacement or refund in full (including the courier fee), depending on the situation.
  • We cannot offer refunds if you have chosen incorrectly, so please order carefully!
  • We are not responsible for items that are delayed, damaged, or returned due to the supply of an incorrect delivery address – so please double check your details carefully!
  • Should you wish to cancel your order and return any goods, please notify us within a period of 24 hours, by emailing us at info@skinny-noodles.co.uk


Questions, comments and requests regarding this privacy policy are welcomed and should be emailing us at info@skinny-noodles.co.uk

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